This privacy statement relates to the website www.glassfiberstore.com. Because this website wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices and have its privacy practices for public viewing including:
- What personally identifiable information glassfiberstore.com collects.
- Which organization collects the information.
- How glassfiberstore.com uses the information.
- With whom glassfiberstore.com may share user information.
- What choices are available to users regarding data collection, use and distribution of the information.
- What types of security procedures are in place to protect the loss, misuse or alteration of information under Glass Fiber Store control.
- How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should first contact customer service at:
22027 70th Avenue S,
Kent, WA 98032-1911 USA
glassfiberstore.com collects information from our users at several different points on our Web site.
- We only collect personally identifiable information that you voluntarily and knowingly provide us.
- We use the information that you provide us only for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.
- Glass Fiber Store is a wholly owned subsidiary of Sterlitech Corporation. As such, Sterlitech Corporation is the sole owner of the information collected on glassfiberstore.com. We do not share any information you provide us with anyone outside of Sterlitech Corporation.
- We may use a technology called “cookies” to enhance your experience on our site.
- We employ appropriate security measures to protect against the loss, misuse and alteration of any information you provide us.
- We provide you with choice and control over the collection and use of any personally identifiable information that you provide us on-line, and a means for updating, correcting or removing this information.
We request information from the customer on our order form. A customer must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. We will also notify the customer via e-mail when their order ships. If we have trouble processing an order, the information is used to contact the customer.
When you submit personal information on this Web site, we will protect your information both online and offline. For your security, password and credit card information is not stored locally.
We also use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. Information transmitted during ordering is protected by use of Secure Sockets Layer (SSL) software. You should see a lock icon on the bottom of your web browser when you are accessing a secure page.
If you have any questions about the security at our website, you can send an email to firstname.lastname@example.org.
If a customer places an order through glassfiberstore.com, we will use the information provided to fulfill the customer’s order. We will send you an order confirmation and shipping confirmation email. We will send you an e-mail communication from time to time to let you know about specials and new products.
There are occasions in which Glass Fiber Store may send out a service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Password recovery and account changes are also communicated through email.
Users do have the option of opting-out of receiving emails from Glass Fiber Store, but this could affect the receipt of important communication regarding your account.
It is the responsibility of the user to provide an active email account for these communications. Any issues with your email notifications can be addressed by contacting email@example.com or by calling Glass Fiber Store at: 1-877-544-4420.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
We do not sell, trade, rent, or otherwise share your personal information with third parties.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
This Web site may contain links to other sites. Please be aware that we, glassfiberstore.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used shared with the contest survey sponsors to notify the winners and award prizes. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users’ personally identifiable information for any secondary purposes.
Correcting, Updating, Deleting, or Deactivating Personal Information
If a Customer’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at the member information page or by emailing our Customer Support at firstname.lastname@example.org. Or, contact us by telephone or postal mail at the contact information listed below
Notification of Changes
If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change.
Glass Fiber Store
22027 70th Avenue S
Kent, WA 98032-1911 USA
Tel: 1-253-437-0844 or 1-877-544-8324