Customer Service

Need help? You've come to the right place.

Find immediate answers to your questions in one of the categories below or contact us directly.

The Glass Fiber Store is part of the Sterlitech network.

Ordering

• My Account
  Manage and update your account information.
• Ordering
  We offer a wide variety of choices - not only with product offerings, but also in ordering methods.
• Payment
  We accept all forms of payment, see our payment page for more information.
• Pricing
  Information on pricing, quotes and sales tax.
• Shipping
  Methods and international shipping information.
• Damaged Items
  If you've received a damaged shipment, please see here for instructions immediately.
• Returns
  What to do if you need to return a purchased item.
• Warranties
  Warranty and credit information.

Resources

• Suggested links of various resources.

Product Resources

• Glass Fiber Filters
  All resources on glass fiber filters, extraction thimbles, filter paper, and specialty applications

If you have any questions you may call 1-877-544-4420 or 1-253-437-0844 or email: sales@glassfiberstore.com (7am - 5pm PST ).